If you are unhappy with your order, please return within 14 days of purchase.
All goods must be unworn, unwashed and with their original tags.
Goods must be in their original, resalable condition. 
We offer FREE UK returns, please email us to request one:
[email protected]
Please download and complete the follow form and inclose it with your package:
Only products are refundable, we do not refund delivery costs.
Please ensure all parcels are packaged well to avoid damage while in transit.
DO NOT attach labels direct to shoe boxes. Please encase shoe boxes within another box or suitable protective packaging.
Shoe boxes are part of the product and any damage could result in a refusal of a refund or exchange.
Purple Parsnip will not take responsibility for loss or damage.
Please keep all proof of postage until we have confirmed your return/exchange has been processed.
Return address:
TPP Returns
Unit 325
Jarrow Business Centre
Rolling Mill Road
NE32 3DT
For any other help or information, please email us:
[email protected]